Bothered brides

hi all,
ok need some advise…. i cant figure out if im just being over the top of have a right to be pissed and worried.
so booked our venue and we can have our ceremony and reception in the one place, its gorgous too. We paid our deposit and have signed contracts which also include a night accomodation for my parter and i the night of and i requested to have th enight before their so i can get ready on site. saves me running around the day of the wedding for hair and makeup and also getting our car and clothes etc etc to the venue so we can get home the next day.
the place only has 30 rooms onsite for accommodation so i ring the other day to get pricing as a few of our close friends and family want to stay onsite the night of the wedding too.
im now informed that they have the rooms all booked out to one group of ppl. so none of our guests can stay, they dont think they can give me the night before the wedding and they had to kick out some of the other guests to give us our room the night of our wedding.
we had requestd the night of and before MONTHS ago. but they never booked it in.
she said they may be able to kick ppl out of rooms for the night before the wedding for me and my bridesmaids. but there are a few concers.
1) the venue is a golf resort so im anticipating the big group staying will be there on a golfing holiday and primarily men.. the day before our wedding is anzac day and we all know generally how boys get on anzac day.
2) the venue only has 1 restaurant, bar and outdoor area and we have that booked, but its in the main area of the resort and there is no way to actually physically keep ppl out of our wedding if they decide to come on through. they said it will remain private but unless its being manned i cant see how they will.
3) if they have to kick ppl out of rooms im sure they will be slightly pissed at us for it.
4) if i cant get the night before the wedding it means finding somewhere else to stay and having to pay for the room till about 1pm so i can get ready, photos etc etc and then take my car and my clothes to the venue and also arrange transport for me and my BM’s to the venue.
im really furious about it to be honest and even considered changing venues. i dont know if im being too harsh or within my rights.
any advise would be great girls
x

Their behaviour is very non professional, I would contact your accc in your state to see where you stand on getting your deposit back and going elsewhere. This is meant to be your special day and they have already made some really bad mistakes, they havent treated you very well you are holding an important function with them, they should be going out of their way to accomodate you. I dont mean to sound like a snob but sometimes the golf people think that they are better because they belong to a club and if your not a member they dont care about you (sorry I was treated badly by a golf club here) Go with the best thing you have, your gut feeling and intuition.
 
 

Thank you!!! that is helpful. I just needed to make sure i wasnt being over the top.
Your right. its a big event and should be done right. and if they make this kind of mistake now whats to say what could happen closer to the day or on the day. YIKES!!!!
my gut says pull it. oh the pain of looking for another venue. lol. but at least its now and not in 4-6 months.
 
thank you!!!!

Hi donelle, 
I agree with scaryfairy – get out while you can. If you can get part or all of your deposit back then great, but if not, I think it would still be worthwhile changing. It’s your day and while some compromises will be necessary, this would be a big one. Unless you absolutely had your heart set on this place but it does seem like golf clubs are a dime a dozen so to speak. Surely somewhere else would be more accommodating? If your wedding is 26th April, you still have plenty of time to book another venue. Before you cancel this one though (if you choose to), make sure you can find another one for that date that you are happy with. Hope this helps!

Maybe sit down with the events coordinator, and just voice your concerns. Say something like “I have a few concerns about the organisation of our big day that I’d like to raise with you. I’m worried because A and B haven’t gone to plan, then the venue may not be able to cope with C and D on the day. How do you suggest we tackle this?” 
It will be very nerve racking to say it, but hopefully they will bend over backwards to help, or give you an answer that will make you feel better about cancelling your booking!!!

I do think you’re overreacting. 
If you didn’t pay a deposit for the extra night that wasn’t included in the package the venue had no responsibility to hold it for you. 
As a bride who has her wedding booked so close to a holiday you should have anticipated that the hotel would be busy. 
Most brides do not have their weddings at hotels and have to arrange transport for the bridesmaids and groomsmen to the venue in the morning. This is a normal part of wedding planning for most brides, it’s not a reason to pull out on the deposit or dishonour the agreement you have with the venue you described as ‘gorgeous’.
If you love the venue, have the wedding there. 
I hope this didn’t sound too harsh, but you shouldn’t rag on a venue for making money, they are a business. 
~ Dramione27.
P.S. before you talk to the venue about getting your deposit back make sure you have another one lined up. They may all be busy too because of the holiday.

well the thing is that was part of the deal. When we were selecting venues we were looking for places i could stay onsite with my bridesmaids the night before and where my partner and i could stay the night off. So this was part of the deal from the very beginning.
I understand what you are saying Dramione and if I hadnt asked everytime we went there, anytime we discussed the booking and confirmed that the pricing included the night of and the night before in our package i wouldnt be so annoyed about it. then id gladly take the blame. i had been let to beleive by the venue and the coordinator that the night before and the night of was booked and we were ready to rock and roll.
We have decided to move our wedding. we took this as a sign that we should have done what we oridinally thought about, which is get married in sydney and we managed to have another venue lined up with all the boxed ticked
we did get our deposit back thankfully and are very grateful for it.
Thanks ladies, i appreciate the advise and honesty.

I think that was a smart move. If they had quoted your accomodation as aprat of your package and they pulled out on that, the questions i would ask is what else would they have oulled our on and changed? It is a very important day and you want to be happy and stressfree on the day. Im having issues withour ceremoney venue and even 73 days out to my wedding (invites have gone out too) there is more issues again. I should have pulled out and changed venues.
I hope everything goes well for you

Is this a golf club in melb? 
 
Yes they quoted you for rooms but no one has booked them on your side. 
 
I just signed everything too and nothing states anything about accom. I had been told me need $50 each room to secure a room then full payment at checkout. 
 
I hope you can get rooms. But if a whole group has payed full I don’t think they will kick them out. 
 
For anyone needed accom you should tell your guest ASAP. Or look for close accom